Axiom Terms & Conditions

Axiom Veterinary Laboratories Limited is a company incorporated in England & Wales under company number 02526935 (“Axiom, “We”, “Our”). Our registered office is at The Manor House, Brunel Road, Newton, Abbot Devon TQ12 4PB. Our VAT number is 737 1452 35.

Access to, and use of, online platform MiLabOnline which can be found www.milabonline.com (the “Site") (including the purchase of services from the Site) are governed by the following terms:

By using our Site, you confirm that you accept the above terms (together “the terms and conditions”) and that you agree to comply with them. If you do not agree to these terms and conditions, you must not use our Site.

Part A – Site terms use

  1. The Site

Our Site hosts our online user portal which allows you to request testing and view your results. These terms of use govern your use of the Site together with our standard terms and conditions of supply and Privacy Policy.

  1. Changes to these terms and the Site

We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

We may update and change our Site from time to time to reflect changes to our products or our users' needs.

  1. Access to the Site

We do not guarantee that our Site, or any content on it, will always be available or that use of the Site will be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

  1. User log-in details

Users can create an account on the Site which will allow them to view and track their orders in their account, access results and more. Account holders will usually need to choose a user identification code and password. You must treat such information as confidential and must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. You acknowledge and agree that you remain responsible for all consequences arising from the use or misuse of your account login details and that instructions and actions transmitted via the Site will be deemed to have originated from you if your username and password has been utilised.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at enquiries@milabonline.com.

  1. How you may use material on our Site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

  1. Links

Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those Sites or resources.

  1. Rules about linking to our Site

You may link to our Site’s home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

We reserve the right to withdraw linking permission without notice.

  1. Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of supply (see Part B below).

We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.

If you are a business user. Please note that we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our Site or use of or reliance on any content displayed on our Site. Further we will not be liable for any loss of profits or revenue, loss of goodwill or opportunity or any indirect or consequential loss or damage.

  1. Uploading content to our Site

Any content you upload to our Site including review of our products will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with our content standards.

  1. Our Site’s security

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

  1. Which country's laws apply to any disputes?

You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.